Jack is an 89 years young gentleman who I have been working with for a few months. I have never met a more eager to learn individual when it comes to learning more about the iPhone than its basic capabilities.
Each week he comes in to my office with at least 15 questions, he records our sessions and also takes meticulous notes. Now that he has the basics down, we are currently learning how to type using voiceover so he may enter his passwords into specific apps.
He decided he wanted to add an app where he could send money to his children quickly and efficiently. We downloaded both the Zell and Venmo apps to see which one would work better. After reviewing, we decided to go with Zell so we created an account. We worked on this remotely as he was not able to come into the office. It took us an hour and a half to get the account created. Anything that could go wrong, did! He never lost his patience even when I wanted to pull my own hair out! It is a beautiful thing to work with a rare gem such as Jack!